Pre-contract Information Form

Denisoft Yazılım Sanayi Ticaret Limited Şirketi; MERSİS No: 0291207880200001 · Trade Registry No: 43171 · Sakarya Trade Registry Office; Gümrükönü Tax Office · Tax ID: 2912078802; Registered office: İstiklal Mah. 335. Sk. Bu Yapı Diamond Sitesi C Blok No: 50C İç Kapı No: 7 Serdivan / Sakarya · Phone: 0 531 022 92 96 · Email: info@denisoft.com.tr

Electronic Notification Address: 25797-80779-11269. Customer and application email: info@denisoft.com.tr. Website: https://denisoft.com.tr.

The name, description, scope, exclusions, delivery method and estimated performance time of the digital analysis, reporting or monitoring service are shown on the order page. On confirmation, these details form an integral part of the contract record. The buyer supplies the domain to be analysed.

The order summary separately shows the net price, VAT rate and amount, total including VAT, and whether displayed prices include or exclude VAT. No additional delivery charge applies unless stated. Payment is made by card through the selected secure PayTR or iyzico screen; an order is not paid until the provider confirms payment.

The performance period starts once payment is verified and the buyer supplies all required information. The report is delivered within the stated period as a PDF or specified digital format through a secure download link and/or email notification. If the domain is incorrect, inaccessible or blocked from analysis, the buyer is informed and the period may be paused until corrected.

Consumers may withdraw within fourteen days of formation of the service contract without giving a reason or paying a penalty. An explicit withdrawal notice may be sent in writing or on a durable medium to info@denisoft.com.tr or İstiklal Mah. 335. Sk. Bu Yapı Diamond Sitesi C Blok No: 50C İç Kapı No: 7 Serdivan / Sakarya; a telephone call alone is not sufficient.

Under the Distance Contracts Regulation, withdrawal may be unavailable once a service started before the withdrawal period expires at the consumer's express request is fully performed. Early performance is therefore requested through separate approval before payment. Before full performance, the circumstances and mandatory law govern the assessment.

Within fourteen days of Denisoft receiving valid withdrawal notice, the applicable amount collected is refunded through a method appropriate to the original payment instrument without charges to the consumer. Statutory remedies for defective services under Law No. 6502 remain reserved.

Send requests and complaints to info@denisoft.com.tr. Depending on the dispute value and applicable thresholds, consumers may apply to the Consumer Arbitration Committee or Consumer Court at their residence or the transaction location.

Before confirming the order, the buyer sees this form electronically and acknowledges receiving it. “Confirm order and pay” creates a payment obligation. The product, price, VAT, domain, approval time and agreement version at the time of order are recorded and supplied on a durable medium.