Subscription Agreement
Renewal, payment, suspension and termination terms for regular monitoring and reporting plans.
- Document owner
- Denisoft Yazılım Sanayi Ticaret Limited Şirketi
- MERSİS
- 0291207880200001
- Document date
- 26 July 2026
- Contact
- info@denisoft.com.tr
Parties and Scope
The provider is Denisoft Yazılım Sanayi Ticaret Limited Şirketi; MERSİS No: 0291207880200001 · Trade Registry No: 43171 · Sakarya Trade Registry Office; Gümrükönü Tax Office · Tax ID: 2912078802; Registered office: İstiklal Mah. 335. Sk. Bu Yapı Diamond Sitesi C Blok No: 50C İç Kapı No: 7 Serdivan / Sakarya · Phone: 0 531 022 92 96 · Email: info@denisoft.com.tr. This Agreement applies only to plans expressly offered as subscriptions or recurring renewals on the product page and selected by the Customer. Customer and plan details appear in the order record.
Service Period and Scope
Report quantities, monitored domain, consultation/support scope, period length and initial service date appear in the product/order summary. Unused entitlements do not carry forward unless expressly stated in the plan.
Fees and Renewal
The periodic net fee, VAT, total and renewal date are shown before payment. Automatic renewal requires the Customer's explicit selection and permission for the provider's secure storage/token service. Denisoft does not store card details. Fee changes are notified on a durable medium before the next period.
Failed Payment and Suspension
If renewal payment fails, the Customer is informed and reasonable retries may be made. The new period's service may be suspended until payment completes. Suspension does not remove accrued payment or previous-period obligations.
Termination and Withdrawal
Subscriptions may be ended before the next renewal by notifying info@denisoft.com.tr; termination does not require a more onerous method than formation. Consumer withdrawal and refunds follow the Distance Sales Agreement and mandatory law. Business refunds for the current period depend on performance status and specific plan terms.
Other Provisions
Depending on the buyer's status, the Distance Sales Agreement or Business Service Sales Agreement supplements the privacy, intellectual property, liability, notice and dispute provisions.