Distance Sales Agreement

PROVIDER: Denisoft Yazılım Sanayi Ticaret Limited Şirketi; MERSİS No: 0291207880200001 · Trade Registry No: 43171 · Sakarya Trade Registry Office; Gümrükönü Tax Office · Tax ID: 2912078802; Registered office: İstiklal Mah. 335. Sk. Bu Yapı Diamond Sitesi C Blok No: 50C İç Kapı No: 7 Serdivan / Sakarya · Phone: 0 531 022 92 96 · Email: info@denisoft.com.tr. Electronic Notification Address: 25797-80779-11269. Website: https://denisoft.com.tr.

BUYER/CONSUMER: The person whose name, contact and billing details appear in the order and who acts for non-commercial, non-professional purposes. The order record forms an integral part of this Agreement.

This Agreement governs the parties' rights and obligations for remote sale and performance of the digital analysis, reporting or monitoring service whose essential features, scope, price and performance period appear in the order summary, under Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

The Agreement is formed after the buyer reads and electronically approves the Pre-contract Information Form and this Agreement, accepts the payment obligation and the payment provider verifies the transaction. The order number, product version, domain, net price, VAT, total and approvals are linked to the agreement copy.

The order summary states the service, scope, deliverables and duration. The net amount, VAT rate/amount and total including VAT are clearly shown. Payment is collected through PayTR or iyzico. Denisoft does not store card numbers, CVV or expiry dates. Performance obligations do not start if payment fails or remains unverified.

Denisoft performs the service within the agreed scope and period. Digital reports are delivered through a secure download link and/or the buyer's registered email. If an incorrect domain, incomplete information or access restriction delays performance, the buyer is informed and the period may be suspended until the obstacle is removed.

• Provide accurate, current identity, contact, billing and domain details
• Supply only domains and data they are authorised to have processed
• Provide required explanations or access in time
• Use the delivered report lawfully and in accordance with the Report Use and Intellectual Property Terms

The buyer may withdraw within fourteen days of formation by sending explicit written or durable-medium notice to info@denisoft.com.tr or İstiklal Mah. 335. Sk. Bu Yapı Diamond Sitesi C Blok No: 50C İç Kapı No: 7 Serdivan / Sakarya. A valid withdrawal is refunded within fourteen days of receipt using a method appropriate to the original payment instrument.

Withdrawal is unavailable when a service begun before the withdrawal period expires with the buyer's express approval has been fully performed. Early performance approval is obtained separately. Statutory rights regarding defective services are unaffected.

Denisoft must perform the service as agreed. In the event of defects, consumer remedies under Law No. 6502, including repeat performance, proportionate price reduction or withdrawal from the agreement, remain reserved. A report is a professional assessment of accessible data at the analysis date and does not guarantee search rankings, revenue, traffic or any specific business outcome.

Denisoft retains rights in its methodology, software, data model and general templates. The buyer receives a non-transferable, non-exclusive right to use the purchased report for internal evaluation. The parties do not disclose confidential information learned through the service except where legally required.

The email and postal addresses in the order are the notification channels. Orders, agreement versions, approvals, payments and delivery records are retained as lawful electronic evidence. Applications may be sent to info@denisoft.com.tr.

Depending on the dispute value and applicable monetary thresholds, consumers may apply to the Consumer Arbitration Committee or Consumer Court at their residence or the place of the transaction. Mandatory consumer protections remain reserved.