Business Service Sales Agreement

SERVICE PROVIDER: Denisoft Yazılım Sanayi Ticaret Limited Şirketi; MERSİS No: 0291207880200001 · Trade Registry No: 43171 · Sakarya Trade Registry Office; Gümrükönü Tax Office · Tax ID: 2912078802; Registered office: İstiklal Mah. 335. Sk. Bu Yapı Diamond Sitesi C Blok No: 50C İç Kapı No: 7 Serdivan / Sakarya · Phone: 0 531 022 92 96 · Email: info@denisoft.com.tr. Electronic Notification Address: 25797-80779-11269.

CUSTOMER: The individual or legal entity whose business, tax and authorised contact details appear in the order and who purchases for commercial or professional purposes. The Customer declares authority to act for the organisation. Consumer withdrawal provisions do not apply to this commercial transaction.

The Agreement governs the digital analysis, reporting or monitoring service defined in the order summary. It takes effect when the Customer electronically approves the agreement and order and payment is verified. Product scope, domain, delivery time, net price, VAT and total form an integral part of the order record.

Fees and taxes are shown in the order summary. Payment is collected through PayTR or iyzico; Denisoft does not store card details. The invoice uses the supplied business name, tax number and address. Service begins only after payment verification.

Denisoft delivers digitally within the agreed scope and period. The Customer must report specific departures from scope in writing within seven days of delivery. Deliverables whose issues are apparent on ordinary inspection are deemed accepted if no timely notice is given. Hidden defects and gross negligence are excluded from this rule.

• Provide correct and authorised domain, data, access, billing and contact information
• Provide reviews, approvals and feedback within agreed periods
• Use deliverables lawfully without infringing third-party rights
• Do not request unauthorised crawling, personal data disclosure or unlawful content

Pre-existing intellectual property remains with its owner. Reports and deliverables are supplied under a non-exclusive, non-transferable right for internal use; Denisoft's methodology, software, data model and general templates are not transferred. Confidential information is used only for performance and shared only with authorised personnel.

Cancellation requests before performance starts are assessed with regard to incurred payment and operational costs. Where Denisoft departs from scope, it first repeats or corrects performance within a reasonable period. If this is impossible, a proportionate price reduction or refund of the relevant service fee applies. Intent, gross negligence and mandatory law are reserved. Reports do not guarantee rankings, traffic, revenue or business outcomes.

If events beyond reasonable control, including disasters, war, widespread internet/power outages, public authority action or major third-party infrastructure failures prevent performance, the affected party promptly informs the other. Obligations are suspended for the duration. If the situation lasts over thirty days, either party may terminate the affected service by written notice.

Notices are sent through the registered order emails and info@denisoft.com.tr, or in writing to the parties' registered offices. Turkish law applies. Subject to mandatory mediation provisions, Sakarya Courts and Enforcement Offices have jurisdiction.